Your Privacy Is Our Responsibility
At b444, your personal information is protected through SSL encryption and strict security protocols. We never share your information with any third party without your permission.
Introduction & Scope of Policy
b444 ("we", "our", or "platform") provides a reliable online gaming experience for players in Bangladesh. Protecting our users' privacy is one of our top priorities. This privacy policy explains what personal information we collect, why we collect it, how we use it, and what steps we take to keep your data safe.
By using the b444 website, you agree to the terms of this privacy policy. We encourage you to read the full policy carefully, and to contact our support team if you have any questions.
This policy applies to all services, sections, and activities of b444 — including live casino, slots, cricket betting, mobile access, and customer support.
Information We Collect
b444 only collects information that is needed to run our services properly, keep your account secure, and provide you with a better experience. The types of information we collect are described in detail below.
Identity & Contact Information
For account registration and identity verification, we collect:
- Full name
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- National ID or passport number (during KYC verification)
Financial Transaction Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket mobile number
- Transaction amount and date
- Transaction reference number
- Wallet balance and history
User Activity Information
To improve the platform and ensure responsible gaming:
- Game play history and duration
- Betting and win/loss records
- Preferred games and categories
- Session login and logout times
Technical & Device Information
To ensure site performance and security:
- IP address and geographic location
- Device type, operating system, and browser
- Cookies and session data
- Referral source and site navigation data
Purpose of Data Use
b444 uses collected information only for the legitimate purposes listed below. We never sell your information or use it for unrelated purposes.
3.1 Account Management & Verification
We process your personal information to confirm your identity, keep your account secure, and comply with responsible gaming guidelines. This includes age verification, identity confirmation (KYC), and account security measures.
3.2 Financial Transaction Processing
Financial information is used to complete deposits and withdrawals smoothly via bKash, Nagad, and Rocket, and to prevent fraudulent activity. All transactions are secured through SSL encryption.
3.3 Customer Support
Your contact information is used to communicate with you via 24/7 live chat and email, resolve issues, and send account-related notifications.
3.4 Platform Improvement & Analytics
Activity data is analyzed to improve the user experience, plan new features, and quickly identify and resolve any technical issues.
3.5 Security & Fraud Prevention
We closely monitor suspicious activity to prevent account hacking, money laundering, and other fraudulent activity. This is essential to protect the interests of all our users.
3.6 Responsible Gaming
By monitoring players' gaming behavior, we enforce responsible gaming policies. Where needed, we may take supportive steps such as setting limits, self-exclusion, or temporary account suspension.
Cookies & Tracking Technologies
b444 uses cookies to keep the website running smoothly and to improve your browsing experience. Cookies are small text files stored on your device.
4.1 Types of Cookies
- Essential Cookies: Required for the website's core functions, login sessions, and security features. These cookies cannot be disabled.
- Functional Cookies: Help remember your preferred language, display settings, and other personal preferences.
- Analytics Cookies: Collect anonymous statistics to understand how users interact with the site.
- Security Cookies: Used to detect fraudulent logins and cyber attacks.
4.2 Cookie Controls
You can disable non-essential cookies through your browser settings. Keep in mind that disabling certain cookies may limit some features of the site. Detailed instructions for managing cookies in your browser can be found in your browser's help section.
Sharing Information with Third Parties
b444 does not sell or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary transaction information is shared with bKash, Nagad, and Rocket to complete transactions. This information is used solely for processing the specific transaction.
Technology Service Providers
Game software providers (such as Pragmatic Play, Spribe, JILI) and security service providers receive only the information necessary to deliver their services.
Legal Obligations
Where providing information is legally required in response to a valid legal directive, court order, or demand from a regulatory authority, the necessary information may be disclosed.
Fraud Prevention
In cases of serious fraud or cybercrime, necessary information may be shared with law enforcement agencies. This is done in the interest of protecting all users.
Data Security Measures
b444 follows industry-standard technologies and processes to protect your information. Our security framework is structured across the following layers:
6.1 Encryption
All data transmission between your browser and our servers is protected by 256-bit SSL (Secure Socket Layer) encryption. This ensures that transaction and login information remains completely confidential.
6.2 Access Controls
Only authorized personnel can access your personal information. All staff are required to follow strict confidentiality agreements and receive regular security training.
6.3 Regular Security Testing
Our systems undergo regular security audits and penetration testing. Any vulnerabilities identified are resolved promptly.
6.4 User Security Responsibilities
Alongside our security measures, you also have certain responsibilities. Keep your password strong and unique, never share it with anyone, and always log out after using a public device. If you notice any suspicious activity, notify our support team immediately.
Your Rights
As a b444 user, you have the following rights regarding your personal information. Contact our support team to exercise any of these rights.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If any of your personal information is incorrect, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted, subject to applicable legal obligations.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted.
Right to Object
Where you have specific grounds, you may object to your information being used for a particular purpose.
Right to Portability
You have the right to receive your information in a structured format and, if needed, to transfer it elsewhere.
Data Retention Period
b444 retains your personal information only for as long as necessary. Retention periods are determined based on the type of information and applicable legal requirements.
- Account Information: For as long as your account is active and for the legally required period after it is closed.
- Financial Transaction Records: For the period required under financial regulations.
- Activity Logs: For a limited period for security and analytics purposes.
- Customer Service Records: For a reasonable period for issue resolution and quality improvement.
- Deletion Requests: Where there is no legal obligation to retain the data, it will be deleted within 30 days of the request.
Once the retention period ends, information is securely and permanently deleted or anonymized.
Protection of Minors
b444 is for users aged 21 and above only. Under no circumstances do we knowingly collect personal information from minors or allow them to use the platform.
Age verification is mandatory during registration. If a user registers with false information and is later confirmed to be under 21, the account will be closed immediately and all associated data will be deleted.
If you believe a minor is using b444, please notify our support team immediately.
Policy Changes & Updates
b444 may update this privacy policy from time to time. Changes may be made in response to service updates, adoption of new technologies, or legal requirements.
For significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after a change is made will be considered your acceptance of the updated policy.
We recommend that you visit this page regularly and take note of the date of the latest update.
Contact Us
If you have any questions, concerns, or requests related to exercising your rights under this privacy policy, our support team is always ready to help.
For privacy-related requests, write "Privacy Request" in the subject line of your email and send it from your registered email address.
We will respond to your request as soon as possible.
Thank you sincerely for your trust and confidence in b444. We are committed to always protecting your privacy and to continuously strengthening our security measures over time.